LEGAL

Privacy Policy

Clear information about data processing, cookies, business inquiries and user rights.

1. Data Controller

The data controller is DigitLab Studio. For privacy-related requests, contact us at info@digitlabstudio.com.

2. Personal Data Collected

We may collect data voluntarily submitted through forms, email, chat, WhatsApp or consultation requests, including: name, email address, phone number, company, website, role, message, estimated budget, business goals and any information useful to evaluate the request.

3. Technical Data

The website may process technical data such as IP address, browser type, device, operating system, visited pages, access date and time, security logs and data required for website functionality.

4. Purpose of Processing

We use data to respond to inquiries, assess commercial fit, provide quotes, manage appointments, deliver services, comply with tax or legal obligations, protect the website and improve communication, UX and performance.

5. Legal Basis

Processing may be based on consent, pre-contractual measures, contract execution, legal obligations, legitimate interest in website management, security, internal organization and response to business inquiries.

6. Cookies

The website uses technical cookies required for functionality. Analytics, marketing or tracking tools are activated only if present and, where required, after consent through the cookie banner.

7. Forms, Chat and Business Inquiries

When you submit a request, data is used to review it, respond, qualify the contact and propose possible solutions. Sending a request does not automatically create a contractual relationship.

8. Third-Party Services

We may use technical providers for hosting, security, email, forms, CRM, analytics, calendar, chat, payments, consent management and automation. These providers process data only as needed to deliver their services.

9. Transfers Outside the EU

Some providers may process data outside the European Economic Area. In such cases, appropriate safeguards are implemented where required by applicable law.

10. Data Retention

Data is retained as long as necessary to manage requests, provide services, comply with tax or legal obligations, prevent abuse, document activities performed and protect rights or legitimate interests.

11. Business Communications

We may contact users who submitted a request for purposes strictly related to that request. Non-essential promotional communications will only be sent where permitted.

12. Security

We apply reasonable technical and organizational measures to protect data from unauthorized access, loss, misuse or unauthorized disclosure.

13. User Rights

You may request access, rectification, erasure, restriction, objection, data portability or withdrawal of consent, within the limits provided by the GDPR.

14. Complaints

If you believe processing violates applicable law, you may file a complaint with the competent supervisory authority.

15. Updates

This policy may be updated if the website, services, tools used or legal obligations change.

Last updated: May 2026

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